Q:
Sometimes when I go to take a client to the POS from the appointment calendar the POS option has disappaered when I right click on the appointment. I have to exit the calendar and re-enter and then it's there. Is this a bug, or have I missed something?
A:
The POS checkout option only appears on the right click appointment menu when you select an appointment with todays date. This is to prevent you from checking out a client's services for future or past dates.
Just make sure you are on todays appointment schedule, before you checkout a client.
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Q:
we're having problems with our current salon PC. We're upgrading to a new PC within the next couple of weeks. What is involved in reloading SalonActive software on a new PC? I loaded the software on my home PC last year but after some time (not sure how many days) it locked up.
A:
When you are ready to install SalonActive on your new computer, give our tech support office a call at 0113 2879228 and we will create a new registration code for you.
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Q:
Can anyone tell me whether it is possible to setup the default print setting for reports from the current Letter default to A4.
A:
Currently, I don't believe there is a way to change the default from letter. Although, depending on your printer, there may be a setting in the printer that will force it to print A4.
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